Returns Policy
All sales of firearms, body armor, ammunition, ammunition components, blank cartridges and clothing are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL are FINAL UPON SHIPMENT. Once a firearm is shipped to the FFL, Betsy Ross Arms will not accept a return or exchange under any circumstances. If a defect is discovered by the customer after shipment, the customer must contact the firearm manufacturer directly for replacement or repair.
Betsy Ross Arms charges a restocking fee and an amount equal to the original shipping costs for any final orders cancelled via debit or credit card chargeback after shipment to the FFL. By placing an online order with Betsy Ross Arms, the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback following shipment to the FFL.
CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO BETSY ROSS ARMS CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.
Betsy Ross Arms reserves the right to dispute any bank or credit card chargebacks. Betsy Ross Arms reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.
For all other purchases, if the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Betsy Ross Arms WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.
If a defective optic is discovered by the customer, the customer must contact the manufacturer directly. Betsy Ross Arms will not replace or allow returns for defective optics.
All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Betsy Ross Arms to process the request, issue a refund, or replace the item. The Customer MUST contact Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.
All returned items must be in the same condition as when they were shipped by Betsy Ross Arms and must be returned in original packaging. The customer will be assessed a re-stocking fee up to 25% of the product sales price, at the discretion of Betsy Ross Arms, if the item is not returned in resalable condition.
If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Betsy Ross Arms will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship most items within 24 hours. Do not order an item if you are not legally allowed to possess it in the state you live in.
During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you, and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.